To keep customers and clients long-term, you need to have the right systems in place to manage customer expectations and respond to problems in a timely fashion. Here are 6 ways to build customer loyalty.
Finding that next person to do business with can be a challenge for salespeople and entrepreneurs alike. There’s nothing worse than constantly worrying where your next rent or mortgage payment will come from or how you’ll pay your employees this month. In Endless Referrals, Bob Burg lays out a system for cultivating a business based primarily on referrals so you never have to worry who you’ll be working with next.