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Morningstar Multimedia
Local: (215) 854-6404
Toll Free: (866) 546-7940
How We Work Together
Here's what you can expect by choosing to work with us.Free Initial Consultation - All of our services start with an initial consultation to see if we'd be a good fit for one another. If we both agree that we can help you, we will send you a proposal within 1 week. The project will begin when we receive the initial payment, which can be paid.
Access to Our Extranet - Each of our clients is given personal access to our extranet site. You can learn the status of your project, see any to-do tasks we are still waiting for, check milestones, and view all design and copy samples in your personal account. Your personal account allows you to post feedback and contribute to the project directly through our website.
Weekly Calls and Updates - We schedule regular phone conferences to consult with you and keep you up-to-date on the project's status. We speak with our marketing coaching and training clients about once per week to complete that week's lesson. The calls are recorded so you can re-listen at your convenience.
Personal Attention - and Homework! - Marketing requires action on your part, so we've put together a curriculum with homework for our marketing coaching and training programs. We'll expect you to complete the assignments we give you by our next call so we can personalize our sessions, focusing them around your business needs and concerns.
Availability - You may post to our extranet at any time or email us directly with questions. We respond to most questions within 24-48 business hours.
Why Choose Us?
Here are a few reasons why you should choose us:- Expertise: We've worked primarily with professional services firms since 2000 so we know what works and what doesn't when marketing you and your services - both on and offline.
- Highest Quality Service: You, not your company, are personally our client. And as our client, we are committed to working with you to solve your problems. We work best as your partner, not just another vendor. And every project accepted by Morningstar is personally serviced by one of our founders, Krista Baker and James Balaguer.
- Strategic Marketing: Our team members have formal training in both design and marketing. We believe that strategic objectives lie at the heart of all marketing communications and are always the first step in every project. That means our designs not only look good, but are based on tried and true marketing principles that generate results.
- Measurable Results: If you don't set measurable goals initially, you won't have a means to evaluate how successful your project is. All our projects start with our client's goals and objectives. From there, we develop a roadmap to get from Point A to Point B.
- Project Management: We know that if we don't meet your deadlines and budget constraints, you don't look good in the eyes of your boss and co-workers. That's why we describe all costs and deadlines initially, and provide real-time progress reports on our company's extranet. You will always know where we are in your project and can offer feedback at any point.
- Integrated Marketing: To be most effective, every interaction you have with your clients must include a clear, consistent, and relevant message. We call this "integrated marketing communications" and it lies at the heart of all campaigns we create.
